Customer Support

Please contact JMG Security Systems customer support team with your inquiry.



 
Pete Jacobs Customer Service Mgr. pjacbos@jmgsecurity.com Jennifer Roberts Service Coordinator jroberts@jmgsecurity.com
Service Dispatch service@jmgsecurity.com Deidra Connell
Laura Arias-Tull Data Entry dataentry@jmgsecurity.com		 Service Tech service@jmgsecurity.com
Tech Team techsupport@jmgsecurity.com  

CORPORATE HEADQUARTERS
JMG SECURITY SYSTEMS, INC.
17150 Newhope St., Suite 109
Fountain Valley, California 92708
TEL: 1.800.900.4JMG | 714.545.8882

Contact Service Dispatch for

•Requesting Service on your Burglar, Fire, CCTV, or Access Systems.
• General assistance with keypad functions
• Followup on pending service calls, fire tests, or tech support
  service@jmgsecurity.com

Contact Data Entry for

• Updating call list, changes, deletions, additions
• Requesting control station forms and cards.
• Alarm reports
• User manuals
• Zone verification
• Dispatch Notes
  dataentry@jmgsecurity.com

Contact Monitoring Center for

• Reporting an emergency
• Reporting a false alarm
• Placing your alarm on test or removing it from test status
  866-459-0009

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